I had the chance to chat with Javier Dominguez, who is the CISO at Commvault, for the CXO Ladder column. I was genuinely amazed by the remarkable career path he pursued. What stood out was his ability to identify opportunities within challenges and leverage them to move up to more significant roles. Starting as a Data Center Operator and system support at the World Trade Center, he eventually became an Information Security Manager. And now, as a successful Chief Information Security Officer (CISO), his journey serves as a true inspiration and guide for aspiring executives.
Describe your career progression from the start to where you are and what were pivotal decisions, moves you made, circumstances, and other facts that facilitated your growth.
I grew up in an entrepreneurial family where I learned the values of hard work and providing excellent service from a young age. The emphasis was always on adding value, regardless of whether it was part of your job or not. This mindset carried through my corporate career, starting with my internship as a backup operator in Prudential’s Data Center. It was during this time that I gained a deep understanding of what Data Center Operations Excellence meant within a world-class organization.
Over the next 10 years, my focus was primarily on technology, as I learned the intricacies of infrastructure and obtained certifications from various vendors such as Microsoft, Cisco, and Checkpoint. I worked for stock exchange firms at the World Trade Center, as well as in the telecommunications and retail sectors. Although the technologies were similar, I noticed differences in organizational culture and process maturity. It was during this phase that I expanded my expertise beyond technology and began focusing on areas such as process improvement, project management, and other soft skills. Pursuing certifications in Six Sigma and PMP further complemented my knowledge.
At a certain point in my IT career, I became the go-to person for escalations to vendors, working alongside an incredibly talented team and an excellent manager. Around this time, the company I worked for experienced a security breach, and I was assigned to collaborate with an external forensic investigator. Through this experience, I became deeply impressed with the world of security and realized it was my next career path. The investigator provided me with invaluable advice and guidance, encouraging me to pursue certifications such as CISSP and other security-related qualifications. As I gained experience as a security practitioner, I combined my skills acquired throughout my life and career, and I discovered that I delivered the most value by taking on leadership roles. This realization prompted me to delve into literature and learning materials on leadership and management, with a particular emphasis on how to be an effective leader.
Shortly after, I landed a position as a Network Security Manager at PWC, where my career progressed rapidly in all aspects. The company fostered a high-performing culture, and I witnessed firsthand the power of organizational culture and the efforts required to achieve it. Later on, a friend and colleague approached me with an opportunity to join a fast-growing security start-up called Guide Point Security. As one of their early employees (approximately the eighth member), I played a pivotal role in establishing and expanding their Information Assurance practice. This role allowed me to put my knowledge to the test while collaborating with highly talented individuals. Our focus was on resolving complex security and compliance issues faced by businesses across various industries, including healthcare, retail, finance, telecommunications, and technology. In recognition of my contributions, I received several awards, including High Performing Team of the Year and Security Consultant of the Year for multiple regions. I was eventually promoted to Managed Security Consultant, leading diverse teams and developing key accounts for the company.
While the experience at Guide Point Security was immensely rewarding, I felt a strong desire to transition from the consulting world and return to an operational role. This led me to pursue the position of Chief Information Security Officer (CISO). Currently, I am in my second term as a CISO at Commvault. I consider myself fortunate to be working with exceptionally talented individuals once again, during an exciting time in the company’s history. Above all, I am grateful to be surrounded by great people who make the work environment truly fulfilling.
What are the key skills and qualifications that aspiring tech executives in the tech industry should focus on developing to enhance their career prospects?
While having a technical background is advantageous, it is not sufficient for a CISO role. In addition, a CISO must possess extensive knowledge in areas such as Risk Management, Compliance, Security Principles, and a profound understanding of how to enable the organization’s business operations. The latter aspect is often more challenging and can be overlooked. It necessitates stepping out of your comfort zone, embracing discomfort, and acquiring knowledge in areas beyond your core expertise. However, above all, strong leadership abilities and excellent interpersonal skills are essential for achieving success in this role.
What key milestones or achievements should tech executives aim for at various career stages to demonstrate their growth and readiness for higher-level roles?
Embrace the challenge of expanding your knowledge beyond your current domain and explore other aspects of the business. Continuously seek new ways to add value and if you haven’t found them yet, it’s time to put in more effort and engage in further research and study.
How important is it for tech executives to actively seek out mentorship or coaching opportunities to advance their careers? What benefits can they derive from such relationships?
Being a lifelong learner is imperative for individuals aiming to achieve greater success. There exists a common misconception that coaching and mentoring must come exclusively from those who have achieved more, possess higher positions, or hold prestigious titles. However, some of the most valuable lessons I have learned have come from my peers, strangers, and, most significantly, my children. Take, for example, coaching a hockey or football team without any prior playing experience. It may be a humbling experience, but it rapidly teaches you the essence of effective leadership.
In your experience, what role does professional networking play in the career progression of tech executives? How can tech executives effectively build and leverage their networks?
Peer networking has proven to be incredibly valuable, especially when fostered within a “Chatham House” setting. In such an environment, you can break down competitive barriers and unite with your peers toward a shared objective. It allows for open collaboration and the collective pursuit of a common goal.
Are there any specific certifications, advanced degrees, or executive education programs that can significantly enhance the career prospects of tech executives in the tech industry? Which ones would you recommend?
Certifications show your commitment and focus while expanding your perspective and introducing you to new ideas and techniques. For Security, I recommend ISC2 CISSP and ISACA Certifications, as well as non-technical certifications like ITIL and PMP to enrich your process and project management skills.
In your experience, what role does professional networking play in the career progression of tech executives? How can tech executives effectively build and leverage their networks?
Professional networks hold immense value in providing insights into common challenges and the strategies others have employed to overcome them. Constructing effective networks starts by surrounding yourself with the right individuals, fostering trust, and being willing to share both your achievements and setbacks. By doing so, you can gain valuable knowledge and learn from the experiences of others.
Can you share any examples of notable tech executives who have successfully transitioned from one role (e.g., CIO) to another (e.g., CEO) within the same organization or industry? What factors contributed to their success?
I need not search far for an exemplary leader than our current CEO, Sanjay Mirchandani. From being a successful CIO at EMC to assuming the role of CEO at Commvault, his journey speaks volumes. Beyond his talent and charisma, I believe he leads with compassion and has a knack for assembling an exceptional team of individuals.
How important is it for tech executives to cultivate a personal brand and establish thought leadership within the industry? What are some effective ways for tech executives to showcase their expertise and gain visibility?
Each one of us has a personal brand and reputation to uphold. Although making difficult decisions may not always be easy, it is crucial to be accountable, fair, caring, and respectful. Your brand and reputation should align with these values, reinforcing your commitment to embody them.
Lastly, what advice would you give to aspiring tech executives who are looking to accelerate their career progression and make a lasting impact in the tech industry?
When faced with uncertainty, prioritize working diligently and providing exceptional service. Surround yourself with not only intelligent individuals but also those who possess kindness and compassion. Lastly, maintain a strong desire for growth and continuously embrace the mindset of a lifelong learner.
Read more CXO Ladder stories:
Ascending One Step at a Time: Climbing the Career Ladder
A Journey to the Opposite Side of the Globe, A Climb to the Top of CXO Ladder