Customer Relationship Management has come a long way from being just a data storage tool. Today, it’s at the forefront of innovation, reshaping how we connect with customers. With advancements ...
blockchain and APIsIntegrating blockchain using APIs is a growing trend as it allows businesses to interact with blockchain networks in a more simplified and user-friendly way. APIs serve as bridges ...
Blockchain's use in supply chain: In today's globalized economy, supply chains have become increasingly complex, spanning multiple countries and involving numerous stakeholders. This complexity often leads to inefficiencies, lack of ...
blockchain and AI: Technology is advancing rapidly, and two innovations—blockchain and AI—are at the forefront of this shift. While both hold the potential to reshape industries in profound ways, they’re ...
Cybersecurity Accountability: On July 12 we learned that the breach of Snowflake, a major cloud data warehousing provider, had been far worse than previously imagined. We already knew that clients ...
With three days to go until the World CX Summit and Awards 2024 unfolds, the stage is set for India’s top-notch gathering of customer experience leaders and innovators. The event ...
AI as a supercharged assistant: One of the most common questions I receive from customers is: What is AI, should I be worried about it, and how can it benefit ...
AI Demystified: Imagine stepping into a world where technology speaks the language of humans, where machines learn from their experiences just like we do. This realm isn't tucked away in ...
deepfakesAhmed Fessi currently serves as the Chief Transformation & Information Officer at Medius, a position he took on after Medius acquired Expensya, where he was the CIO. At Medius, he ...
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