blockchain and AI: Technology is advancing rapidly, and two innovations—blockchain and AI—are at the forefront of this shift. While both hold the potential to reshape industries in profound ways, they’re ...
Cybersecurity Accountability: On July 12 we learned that the breach of Snowflake, a major cloud data warehousing provider, had been far worse than previously imagined. We already knew that clients ...
With three days to go until the World CX Summit and Awards 2024 unfolds, the stage is set for India’s top-notch gathering of customer experience leaders and innovators. The event ...
AI as a supercharged assistant: One of the most common questions I receive from customers is: What is AI, should I be worried about it, and how can it benefit ...
AI Demystified: Imagine stepping into a world where technology speaks the language of humans, where machines learn from their experiences just like we do. This realm isn't tucked away in ...
deepfakesAhmed Fessi currently serves as the Chief Transformation & Information Officer at Medius, a position he took on after Medius acquired Expensya, where he was the CIO. At Medius, he ...
As India rises as a leading hub for technological innovation, the 12th Global Edition of the World CX Summit and Awards, hosted by Trescon, will examine the evolving customer experience ...
As businesses increasingly rely on AI CRM systems to automate processes, enhance customer interactions, and offer personalized experiences, they are unlocking enormous potential. AI allows CRMs to process vast amounts ...
As businesses harness AI's power to enhance productivity and streamline operations, adopting robust security measures to protect sensitive information is crucial. It would help if you implemented sensitivity labeling in ...
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