Spotlight

The cyber environment has undergone a paradigm shift. Although organizations are still reinforcing their borders against external attacks, it is the internal attacks that cause the most catastrophic breaches. The...

Introduction to Composable Architecture  Enterprise IT has always been about balancing competing demands: speed versus stability, innovation versus cost, freedom versus control. That balance is harder than ever to strike...

AI in CRM intro: In the age of digital transformation, Customer Relationship Management (CRM) systems are often seen as the engine that drives revenue generation. They’re central to organisations' managing...

When penetration testing reports land on executive desks, they often represent significant investments in cybersecurity validation. And yet, many of these expensive assessments fail to deliver genuine strategic value. This...

Backwell Tech intro: The desire to see into the future has fascinated humankind since time immemorial. In the days of old, kings sought counsel from oracles before marching into the...

John T Marcante on IT outage: As an experienced technology professional with a background in both software development and large-scale infrastructure management, including overseeing my first data center assignment post-9/11,...

Jeff Winter: Imagine trying to fill a cracked glass with wine. The more you pour, the more spills through the fractures, leaving behind a mess instead of a full, satisfying...

IQAX and IQAX eBL: It is not just the consignment that travels long distances to reach a consignee; the paper bill of lading (B/L) also travels with it. The B/L,...

CRM and the Digital TransformationVarious sister companies of the Beretta Holding Group have been experimenting with CRM initiatives for about a decade. We started with the limited functionality of our ERP,...

Customer Relationship Management has come a long way from being just a data storage tool. Today, it’s at the forefront of innovation, reshaping how we connect with customers. With advancements...