Bad data vs no data: Companies that are data-driven demonstrate improved business performance. McKinsey says data and analytics can provide EBITDA (earnings before interest, taxes, depreciation, and amortization) increases of ...
API Economy: Imagine your organization as a hub of endless possibilities, where seamless integration, innovation, and expansion are not just goals but attainable realities. This is precisely what the API ...
CRM and the Digital TransformationVarious sister companies of the Beretta Holding Group have been experimenting with CRM initiatives for about a decade. We started with the limited functionality of our ERP, ...
Customer Relationship Management has come a long way from being just a data storage tool. Today, it’s at the forefront of innovation, reshaping how we connect with customers. With advancements ...
blockchain and APIsIntegrating blockchain using APIs is a growing trend as it allows businesses to interact with blockchain networks in a more simplified and user-friendly way. APIs serve as bridges ...
Blockchain's use in supply chain: In today's globalized economy, supply chains have become increasingly complex, spanning multiple countries and involving numerous stakeholders. This complexity often leads to inefficiencies, lack of ...
blockchain and AI: Technology is advancing rapidly, and two innovations—blockchain and AI—are at the forefront of this shift. While both hold the potential to reshape industries in profound ways, they’re ...
Cybersecurity Accountability: On July 12 we learned that the breach of Snowflake, a major cloud data warehousing provider, had been far worse than previously imagined. We already knew that clients ...
With three days to go until the World CX Summit and Awards 2024 unfolds, the stage is set for India’s top-notch gathering of customer experience leaders and innovators. The event ...
AI as a supercharged assistant: One of the most common questions I receive from customers is: What is AI, should I be worried about it, and how can it benefit ...
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